Visual360 AS
Located at: Salhussletta 3, 8907 BRONNOYSUND, Norway
Business Reg: NO 829508192 MVA
Effective Date: 01.04.2023
This Privacy Policy outlines how Visual360 collects, uses, and discloses personal information when operating our web-based application for authenticated users using the V360® Software as a Service, while adhering to the requirements of the General Data Protection Regulation (GDPR).
Information we Collect
Personal Information
The following types of personal information from our authenticated B2B users: Full Name
Email Address
Company Name
Job Title
Contact Information (phone number, address)
Usage and Analytics Information
We use analytics tools to track activity and usage. This information may include:
IP addresses
Device Information (e.g., device type, operating system)
Usage data (e.g., features accessed, interactions within the app)
Log data (e.g., timestamps, error reports)
How We Use Your Information
We use the collected information for the following purposes:
Providing access to and improving our web-based application's functionality and services.
Administering user accounts, providing customer support, and responding to inquiries.
Analyzing and improving user experiences on our platform.
Sending important service updates, announcements, and marketing communications related to our services and promotions (you may opt-out of marketing communications).
How we use your information
Lawful Basis for Processing
We rely on the following lawful bases to process your personal information:
Contractual Necessity: Processing is necessary to perform the contract between Visual360 and its B2B users, providing access to our web-based application and services.
Legitimate Interests: Processing is necessary for our legitimate interests in improving our services, conducting analytics, and enhancing user experiences.
Consent: In some cases, we may seek your explicit consent for specific processing activities.
Data Sharing and Disclosure
We may share personal information with third parties only for the purposes mentioned in this Privacy Policy and under the following circumstances:
Service Providers: We may engage trusted third-party service providers to assist us in providing and improving our services. These providers are bound by confidentiality agreements and may not use the information for any other purpose.
Legal Compliance: We may disclose personal information to comply with applicable laws, regulations, or legal proceedings.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred to the acquiring entity.
Data Retention
We will retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need the information, we will securely delete or anonymize it.
Your Rights
As a user in Norway, you have certain rights under the GDPR:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccuracies in your personal information.
Erasure: You can request the deletion of your personal information under certain circumstances.
Restriction: You can request that we limit the processing of your personal information.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
Objection: You can object to the processing of your personal information in certain situations.
To exercise your rights or seek clarification on any privacy-related matters, please contact us using the details provided at the end of this Privacy Policy.
Security Measures
We take data security seriously and implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website or through other appropriate communication channels.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the way we handle your personal information, please contact us at: support@visual360.no